At Devereux, employees are heroes in every sense of the word, helping children, adolescents and adults with emotional, behavioral and cognitive differences lead more fulfilling and rewarding lives. These committed and compassionate individuals humbly dedicate themselves to serving – and inspiring – others. Vernon Tanguay – Devereux Pennsylvania Adult Services RN Healthcare Coordinator
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In your role, what are your main responsibilities?
One of the most important aspects of my role is to address the physical and emotional needs of my clients. Actively listening, observing body language and paying attention to the nuances that may indicate a potential health issue all help me be proactive in my approach to meeting an individual’s healthcare needs. Each day, I spend time watching for nonverbal cues and other signs of discomfort. I also provide counseling and education to our adults and their families. For example: I explain diagnoses, treatment plans, procedures and medications. I answer any questions they may have related to medication costs and insurance coverage. I explain lab test results, and discuss the benefits of physical therapy, occupational therapy and speech therapy, as well as the importance of maintaining a healthy diet and exercising.
Why are you a Healthcare Hero?
Many of the adults in our care, particularly individuals with no local family members, look to nurses, not only for comfort and medical aid, but also for social interaction. I do my best to provide a sense of normalcy. The presence of a nurse can be emotionally supportive, just by being there. During COVID-19, certain behaviors (emotional or cognitive) can make it difficult for our adults to wear a face mask. I try to make protecting our individuals a fun activity by playing games, or even using the Lone Ranger analogy to help make them feel more comfortable.
Visit www.Devereux.org for more information.